An example of how the public relations industry (formerly referred to as the “Ministry of Propaganda”) advises companies and countries in the fine art of wordsmanship. How to persuade without blatantly lying:

Israeli spokesmen have their work cut out explaining how they have killed more than 1,000 Palestinians in Gaza, most of them civilians, compared with just three civilians killed in Israel by Hamas rocket and mortar fire. But on television and radio and in newspapers, Israeli government spokesmen such as Mark Regev appear slicker and less aggressive than their predecessors, who were often visibly indifferent to how many Palestinians were killed.

There is a reason for this enhancement of the PR skills of Israeli spokesmen. Going by what they say, the playbook they are using is a professional, well-researched and confidential study on how to influence the media and public opinion in America and Europe. Written by the expert Republican pollster and political strategist Dr Frank Luntz, the study was commissioned five years ago by a group called The Israel Project, with offices in the US and Israel, for use by those “who are on the front lines of fighting the media war for Israel”.

Every one of the 112 pages in the booklet is marked “not for distribution or publication” and it is easy to see why. The Luntz report, officially entitled “The Israel project’s 2009 Global Language Dictionary, was leaked almost immediately to Newsweek Online, but its true importance has seldom been appreciated. It should be required reading for everybody, especially journalists, interested in any aspect of Israeli policy because of its “dos and don’ts” for Israeli spokesmen.

These are highly illuminating about the gap between what Israeli officials and politicians really believe, and what they say, the latter shaped in minute detail by polling to determine what Americans want to hear. Certainly, no journalist interviewing an Israeli spokesman should do so without reading this preview of many of the themes and phrases employed by Mr Regev and his colleagues…

Please read more, including examples of “effective Israeli sound bites” at Israel-Gaza conflict: The secret report that helps Israelis to hide facts – Comment – Voices – The Independent.